PRIVACY AND DATA HANDLING
Clear boundaries for enquiries and feedback.
The site uses the details you submit only to answer a material enquiry or to verify feedback you ask the team to consider for publication. It does not use advertising trackers or sell submitted information.
Material enquiries
When you select Send enquiry, your enquiry is sent to a server-configured team mailbox whose company ownership has been verified. The public page never exposes that address. The site does not keep the enquiry text in its database; it keeps a delivery receipt identifier, provider identifier, request type, status and timestamps for up to 90 days so delivery can be reconciled without blind retries.
Feedback awaiting human review
Feedback and a private contact email enter a restricted moderation queue. Pending or rejected submissions expire after 90 days; the contact email is removed as soon as a person approves or rejects the submission. Approval requires separate source and publication-authorization references. Only then can the quoted text, optional public name and optional company appear on the public page.
Protection and access
Same-origin checks, a hidden bot trap, elapsed-time checks and a hashed network rate limit reduce abuse. Raw network addresses are not stored. Moderation access requires a server-side secret and is not linked from the public site. The forms do not write to a CRM and no review is published automatically.
Your choices
You can edit your details before selecting Send enquiry. Feedback has a separate submission button. To request correction or deletion, reply to the team response and include the receipt or review reference shown after acceptance. A delivery error never appears as success.